Payment Policy

At Stwigs we aim to make your shopping experience as smooth as possible. This Payment Policy outlines the payment methods we accept, how payments are processed and other important information about your purchase. By ordering with us you agree to the terms below.

SSL technology enables encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. Secure Sockets Layer (128 Bit SSL Security) pirseldo.com uses Secure Sockets Layer (SSL) technology to supply you with the safest, most secure shopping experience possible.

Accepted Payments

We accept:

  • Shop Pay
  • Google Pay
  • Paypal
  • Visa
  • Maestro
  • Mastercard
  • American Express (Amex)
  • Discover
  • Diners Club
  • Union Pay
  • elo

Payment Processing

  • Currency: All prices are in USD unless you select a different currency at checkout.

  • Order Confirmation: Once your payment is processed you will receive an order confirmation email with your order details and payment receipt.

  • Failed Transactions: If your payment is declined please check your payment details and try again. If still issues contact your bank or payment provider for help.

Security & Privacy

  • Secure Transactions: We use industry standard encryption and secure payment gateways to protect your payment details. Your card details are never stored on our servers.

  • Fraud Prevention: For your protection all orders are subject to verification. We may request additional information or documentation to confirm your identity and prevent fraudulent transactions.

Terms of Billing

  • We want to clarify that  Pirseldo, does not charge any membership fees. You can enjoy our services without any additional costs.
  • Please ensure that your billing information is accurate and up-to-date at the time of purchase. Providing correct billing details is crucial for a smooth and seamless transaction process.
  • Inaccurate or missing billing information may result in delays in processing your order. To avoid any disruptions, double-check that your billing details are entered correctly during the checkout process.
  • Any fees or charges incurred due to inaccurate or missing billing information are solely the responsibility of the customer. pirseldo, will not be held liable for such additional costs.
  • If you need to cancel or modify your order, we encourage you to contact us promptly through our contact page. While we will make every effort to accommodate your request, we cannot guarantee that we will be able to amend or cancel your order once it has been processed.
  • Once your order has been submitted and processed, it may not be possible to make changes or cancellations. In such cases, you will need to refer to our refund policy for further assistance.
  • For information regarding refunds and returns, please refer to our refund policy page view . We recommend familiarizing yourself with this policy to understand the procedures and guidelines for initiating a refund.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and open-end credit information. Defined by the Payment Card Industry Security Standards Council, the quality was created to extend controls around Mastercard data to scale back Mastercard fraud via its exposure.

Sales Tax & Duties

  • Sales Tax: Sales tax is applied to orders based on the shipping address and in accordance with local laws. The tax will be shown at checkout.

  • Customs & Duties: For international orders you may be required to pay customs duties, taxes or fees as determined by your country’s customs. These charges are not included in the product price or shipping fee.

Get in touch

Business name: Luxzilla LTD

Company number: 12770172

DBA: Stwigs

Contact Form: https://www.stwigs.com/pages/contact

Phone: +44 7513 404304

Email: contact@stwigs.com

Address: 158 Horn Lane, London, England, W3 6PH

Customer Service Hours: 09:00 AM to 05:00 PM GMT (Monday to Friday)